"The first thing that comes to mind when I think of Ravi, is that he just 'gets it….'"
Swanka Burnette,
Business Development Manager for Loudoun County’s Economic Development
"The first thing that comes to mind when I think of Ravi, is that he just 'gets it.'"
He has the critically important ability to describe complicated things simply and has proven to be a trusted resource for the Loudoun County economic development office when it comes to expertise around unmanned systems and disruptive technologies.”
Swanka Burnette,
Business Development Manager for Loudoun County’s Economic Development
Jorge Cabanilla,
Director of Mobile Engineering, Capital One
Career Overview
An award-winning tenure leading cross-functional teams to proactively solve complex problems and quantify UX impact towards key business objectives.
Simplified overly-complex tasks with seamless solutions
Led the redesign of multiple flagship products to improve comprehension and retention
🤝🏽
Speciality in navigating large organizations and achieve alignment across multiple workstreams.
📈
Governed, scaled, and quantified business contributions for 4 Design Systems
J.D Power Award 2017 & 2018
Capital One
Award-winning app redesign
Founded & scaled Raven, a drone delivery startup for 6 years
Zendesk
Senior Manager, Design Systems • 2024-today
Leading a mature design systems team through expansion of scope and organizational influence, accelerating Zendesk's shift to AI-first products.
Delivering Dark Mode—Zendesk's fastest-adopted feature to date—and unified global navigation across products and acquisitions
Partnering with exec leadership to position design infrastructure for AI-native product experiences
Scaling team capabilities and strategic impact through high-visibility initiatives at enterprise scale
DISQO
Product Design Lead • 2021-2023
Capital One
Manager, Design System & UI Delivery Lead • 2019-2021
Principal Product Designer • 2016-2019
Co-led an award-winning redesign, contributed to several key UX strategies in seamless account servicing features, ramped up 2 Design Systems, and improved the operational efficiency of cross-functional teams.
Significant evangelism in aligning related work across different areas of the company, and letting user research insights drive business imperatives.
Notable Stats:
2
J.D Power Awards
75%
Reduction in development time
for the CreditWise app
100+
Designers using my UI Libraries
40+
Designers trained in
systems thinking
Raven
Cofounder, CEO • 2014-2020
Established an autonomous drone delivery startup with a mission to bring quicker aid to disaster zones. Developed obstacle avoidance and navigation hardware utilizing LIDAR, ultrasonic sensors, and stereoscopic cameras.